Privacy Policy

Introduction

TOM&RON ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tom&ron.in and make purchases.

Information We Collect

Personal Information

When you create an account or place an order, we collect:

• Name and contact information (email, phone number)
• Shipping and billing addresses
• Payment information (processed securely via Razorpay)
• Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the site
• Referring website and search terms

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our website and shopping experience
• Send promotional emails (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors (Razorpay), shipping partners, email service providers
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In case of merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through secure channels.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to certain processing of your data

To exercise these rights, please contact us at hello@tomron.in

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: hello@tomron.in
Phone: +91 98765 43210
Address: 123 Fashion Street, New Delhi, 110001, India